Justin Elvins - Director:
A desire to Please!! Often told I could talk for England, not as a ‘salesman’ but someone with a passion to Please! With over 18 years experience in estate agency there isn’t a situation I have not encountered! I strive to set new service levels day in day out and establish practice methods and procedures that other agents can only dream about! or COPY! But most of all delivering ‘Customer Service’ is for me a passion and not just a ‘half-hearted job description!’
Angela Finn - Director:
Regularly quoted as the ‘unsung Hero’. Over 20 years within the industry and still fighting the corner ‘All agents are not the same!’ Her unrivalled experience and knowledge leads every member of the team to stand tall with the confidence and the back up to carry out and deal with any situation.
Belinda Poole – Senior Sales and Lettings Consultant:
Often viewed as ‘Part of the furniture!’ Very well known within the local estate agency community but envied by most for her experience and ability to relax and control any situation. But that maturity is complimented by a youthful bounce she repeatedly enjoys when securing an instruction or a sale still after 20 years in the industry!
Hayley Downes – Senior Sales and Letting Consultant:
Never without a smile! She has set a standard most just envy but which clients applaud. Her talents are endless in both her enthusiasm and the willingness to please that just shines in her performance. The endless stream of ‘Thank you cards, flowers and boxes of chocolates’ have become a weekly occurrence!
Robert Simmons - Sales Consultant
Great new addition to the team! With a keen young bounce and a willingness to please he is a perfect addition to deliver the ‘Fairfields ethos’ to perfection. Nothing seems to faze him, he controls a situation with confidence that normally only comes with age! ‘Mature head on young shoulders comes to mind!’. He will grow and become another huge asset to our team.
Matthew Holmes – Branch Manager North Watford:
A young confident individual with an outstanding track record in Estate Agency. He has shown determination throughout his career to offer the very best levels of customer service which has been rewarded with continuous repeat business. With being a local to the area for most of his life his knowledge is unrivalled with a sense for potential business like no other. Any task is taken in his stride with a sincere approach being well respected by colleagues and customers alike.
Andrea Chinn – Sales & Lettings Co-ordinator
The office Backbone! Every office has a backbone to ensure every piece of the puzzle is put together correctly, well Andrea is that backbone. With an extensive background in lettings there is not a scenario to date Andrea has not come across and been able to deal with effectively to provide a satisfactory conclusion. A dedicated progress consultant is a necessity in any office to keep landlords, tenants, vendors, buyers all up to date with any developments with regards to their letting or sale. How many times have you been told that a member of staff is part time or doesn’t work afternoons? Not at Fairfields. Andrea is our full time office co-ordinator.
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