Going that extra mile

So choosing the right Estate Agent is a very important decision.

INTERNET ADVERTISING

As well as being advertised on our 'Own Branded' Website www.fairfieldestates.co.uk your property will also be fully advertised on rightmove.co.uk, the uk's No.1 property portal as well as more than 14 other websites.

COLOUR PROPERTY DETAILS

To show your property at its best we only use Colour Property Details including internal photos to show-off the best parts of your property.

ACCOMPANIED VIEWINGS

Accompanied viewings - As well as allowing us to build relationships and learn buyers requirements, accompanied viewings also offers the safety, security and peace of mind of seeing a familiar face each time we have a viewing at your property (unaccompanied viewings will always be agreed with you in advance).

EXTENSIVE OPENING HOURS

We are probably open and working when other agents have gone home!

MATCHED & TELESALED

Your property will be 'Matched-to-Buyers' and sent out by e-mail, post and then telesaled by our experienced staff all within 24hours

PROGRESS

When you have agreed a sale on your property one of our dedicated 'sales progress consultants' will carry out daily 'sales chasing' to keep your sale running smoothly and at the same time keep you fully updated with the progress of your sale.

IN HOUSE MORTGAGE CONSULTANT

In house Mortgage Consultant. Our 'in-house mortgage consultant' is here to help you search the mortgage minefield & find a mortgage that suite you.

GOING THAT EXTRA MILE

WE WILL go that Extra Mile for every client! But don't take our word for it ask around! Or come in and see our 'Thank You' board with over 400 cards and letters

We set ourselves very strict levels of service standards to make your move as smooth as we can and help you feel at home with an agent you can trust. Please read below just one of our policies to assure you why we are the agent for you.

HOUSE MOVING IS VERY STRESSFUL! WHY HASN'T YOUR AGENT CALLED YOU BACK? DAYS CAN FEEL LIKE WEEKS, WEEKS CAN FEEL LIKE MONTHS AND WHERE IS YOUR ESTATE AGENT WHEN YOU NEED THEM?????

Are you left wondering when or if your agent will call you back? Some time today, this week or even not at all??? We will make those calls!

OUR POLICY on RETURNING TELEPHONE CALLS

Our policy is that if you call the office and the person you wish to speak to is on an appointment or not in the office, the member of staff who took your call will try to deal with your enquiry and not PASS THE BUCK!! If they cannot deal with your query immediately they will get someone who can and if there isn't anyone in the office who can then someone will call you back the same day. It's very rarely an hour and its Never a day!

We are so confident of delivering excellent service standards that we are Members of and subscribe to ‘The National Association Of Estate Agents’, and The OEA (Ombudsman for Estate Agents).

And all this is offered on a 'No Sale No Fee' basis!